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Terms of service generator

A terms of service draft for SaaS, apps and marketplaces.

How to use it

  1. Describe the service. Name, website, contact email, and whether it is SaaS, an app or a marketplace.
  2. Set the business rules. Subscriptions, free trial, refund policy, minimum age and notice before termination.
  3. Pick the governing law. The jurisdiction whose courts and laws apply, usually where your company is registered.
  4. Download and review. Numbered sections in Markdown or HTML, ready for a lawyer to check.

What terms of service do for you

Your privacy policy explains what you do with data. Your terms of service set the rules for using the product: who can sign up, what they pay, what they must not do, what happens to their content, and how much you are liable for if something goes wrong. Without terms, you have little to point to when you need to close an abusive account or turn down a refund request.

The sections that matter most for a startup

  • Subscriptions and billing: auto-renewal, cancellation and price changes. Many jurisdictions require auto-renewal terms to be stated clearly before purchase.
  • Refunds: be explicit. "No refunds", "14-day money-back" and "pro-rated on cancel" each prevent a different argument.
  • Acceptable use: no spam, scraping, abuse or attacks. This is what lets you suspend bad actors quickly.
  • User content: users keep ownership and grant you a licence to host and show it. Without that licence, even displaying their content is on shaky ground.
  • Disclaimers and limitation of liability: caps what you owe if the service fails, commonly at the fees paid in the last 12 months.
  • Governing law: which courts and laws apply. Usually where your company is registered, such as Delaware, England and Wales, or your home state.

Marketplaces get an extra section saying you connect buyers and sellers but are not a party to their transactions.

Making them enforceable

Terms only protect you if users agree to them. Link them at signup with clear wording such as "By creating an account you agree to the Terms", keep old versions, and give notice before material changes.

This is a template-built draft, not legal advice. Consumer protection rules differ by country and can override parts of any terms, so have a lawyer review yours. Pair them with the privacy policy generator and check pricing with the SaaS pricing calculator.

What you get

  • Variants for SaaS, apps and marketplaces
  • Subscription, free trial and refund clauses
  • User content licence and takedown contact
  • Termination, liability cap and governing law
  • Numbered sections in Markdown or HTML

Questions

Are terms of service legally required?

Usually not by law, but app stores, payment processors and many partners expect them, and they are your main protection in disputes about payments, content and account closures. This draft is not legal advice; have a lawyer review it.

What is the difference between terms of service and terms and conditions?

Nothing in practice. Terms of service, terms of use and terms and conditions are names for the same kind of agreement between you and your users.

Which governing law should I choose?

Normally the jurisdiction where your company is registered, so disputes are handled under laws and courts you know. Consumers may still have rights under their local law.

Can I copy another company's terms?

Their terms are protected by copyright and written for their business, not yours. A draft built from your own choices and reviewed by a lawyer is safer.